Privacy Policy
Last updated: January 12, 2026
1. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email, password)
- Profile information (bio, interests, location)
- Teacher information (qualifications, certifications, insurance details)
- Class booking information
- Payment information (processed securely through our payment provider)
- Communications with us or other users
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Communicate with you about products, services, and events
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except:
- With your consent
- To teachers when you book a class (limited to necessary booking information)
- To service providers who assist in our operations
- To comply with legal obligations
- To protect our rights, privacy, safety, or property
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit using SSL/TLS protocols and at rest using industry-standard encryption.
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of marketing communications
- Withdraw consent at any time
6. Cookies
We use cookies and similar technologies to collect information about your browsing activities and to personalize your experience. You can control cookies through your browser settings.
7. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@learnout.io